Teledermatology Platforms Usage and Barriers: A Cross-Sectional Analysis of United States-Based Dermatologists Pre- and Post-COVID-19

February 2024 | Volume 23 | Issue 2 | e64 | Copyright © February 2024


Published online January 24, 2024

Justin W. Marson MDa, Rebecca M. Chen MDa, Maham Ahmad BAb, Graham H. Litchman DO MSc, Sara Perkins MDb, Darrell S. Rigel MD MSd

aDepartment of Dermatology, SUNY Downstate Health Sciences University, Brooklyn, NY
bDepartment of Dermatology, Yale University School of Medicine, New Haven, CT
cDepartment of Dermatology, St. John’s Episcopal Hospital, Far Rockaway, NY
dDepartment of Dermatology, Mt. Sinai Icahn School of Medicine, New York, NY

Comparing the top 5 previously used with current-primary platforms, EAs' RBO is materially smaller than CAs' and suggests that CAs experimented with significantly fewer platforms than EAs (mean plus/minus SD 2.3±1.4 vs 1.9 plus/minus 1.1, P=0.02). The RBO comparing the top 5 current primary platforms between EAs and CAs is 0.33, suggesting a material difference in practice-integrated platforms (Table 1). Compared with CAs, proportionally more EAs reported using platforms that required a mobile application [62.0% v 45.3%; chi-squared (2, n=322)=10.10, P=.006], were capable of uploading images [63.3% v. 42.0%; chi-squared (2, n=322)=12.00, P=.002], and allowed staff to join ongoing patient encounters [57.0% vs 32.5%; chi-squared (2, n=322)=15.65, P<.001; Table 2]. There was no statistical difference based on platform compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations [chi-squared (2, n=322)=3.56, P=.17].

There was a significant relationship between TAT and the self-reported largest barrier to implementing teledermatology [chi-squared (12, n=338)=26.35, P=.01; Table 3]. While concerns regarding image quality were most cited across groups, compared with EAs non-adapters (NAs) were 7x (OR 7.77, 95% CI 2.26-26.7) and CAs were 1.58x (OR 1.58, 95% CI 0.91-2.76) more likely to cite poor image quality as their largest barrier to implementation.

DISCUSSION

We have previously demonstrated a significant increase in synchronous/LI teledermatology, especially among CAs12,13; reflected here by the self-reported popularity of video-based platforms. The RBO analysis demonstrates material heterogeneity between EAs and CAs post-COVID platform usage, suggesting that CAs (largely private dermatologists) are using teledermatology differently than their EA (largely Academic/Government-based) peers.13 This is supported by