Older age and non-White race are associated with poorer telemedicine satisfaction. Our study clarified specific concerns that may be utilized to devise strategies to encourage universal utilization of teledermatology where appropriate.
DISCLOSURES
Declarations: Michelle Chang has no conflicts of interest. Dr.
Lipner is a consultant for Orth-dermatologics, Verrica, and Hoth
Therapeutics.
REFERENCES
1. Eberly LA, Kallan MJ, Julien HM, et al. Patient characteristics associated with telemedicine access for primary and specialty ambulatory care during the COVID-19 pandemic. JAMA Netw Open. 2020;3(12):e2031640.
2. George SM, Hamilton A, Baker R. Pre-experience perceptions about telemedicine among African Americans and Latinos in South Central Los Angeles. Telemed J E Health. 2009;15(6):525-30.
3. Tripathi R, Knusel KD, Ezaldein HH, Scott JF, Bordeaux JS. Association of demographic and socioeconomic characteristics with differences in use of outpatient dermatology services in the United States. JAMA Dermatol. 2018;154(11):1286–1291.
4. Lam K, Lu AD, Shi Y, Covinsky KE. Assessing telemedicine unreadiness among older adults in the United States during the COVID-19 pandemic. JAMA Intern Med. 2020;180(10):1389–1391.
5. Lipner SR, Ouchida K. Novel solutions for dermatologic care of geriatric patients and the role of the dermatology house call. J Am Acad Dermatol. 2020;83(6):e419.
2. George SM, Hamilton A, Baker R. Pre-experience perceptions about telemedicine among African Americans and Latinos in South Central Los Angeles. Telemed J E Health. 2009;15(6):525-30.
3. Tripathi R, Knusel KD, Ezaldein HH, Scott JF, Bordeaux JS. Association of demographic and socioeconomic characteristics with differences in use of outpatient dermatology services in the United States. JAMA Dermatol. 2018;154(11):1286–1291.
4. Lam K, Lu AD, Shi Y, Covinsky KE. Assessing telemedicine unreadiness among older adults in the United States during the COVID-19 pandemic. JAMA Intern Med. 2020;180(10):1389–1391.
5. Lipner SR, Ouchida K. Novel solutions for dermatologic care of geriatric patients and the role of the dermatology house call. J Am Acad Dermatol. 2020;83(6):e419.
AUTHOR CORRESPONDENCE
Shari R. Lipner MD PhD shl9032@med.cornell.edu
