Assessing the Landscape of AI-Powered Patient Documentation in Dermatology

January 2025 | Volume 24 | Issue 1 | 64 | Copyright © January 2025


Published online December 17, 2024

doi:10.36849/JDD.8583

Jacquelyn Roth BAa, Sukruthi Thunga BSb, Jane Yoo MD MPPc

aRutgers New Jersey School of Medicine, Newark, NJ
bNew York University, New York, NY
cMount Sinai School of Medicine, New York, NY

Abstract
Background: The prevalence of burnout among United States (US) dermatologists has surged, reaching 49% in 2023, with a growing volume of bureaucratic tasks (eg, charting, paperwork) the leading factor behind professional fatigue. We seek to explore the competitive landscape and efficacy of AI-powered patient documentation to alleviate burnout among dermatologists by optimizing documentation practices while maintaining accuracy.
Methods: We conducted a review of eighteen AI-powered automated documentation products available in the current healthcare landscape, focusing on their integration with electronic health record (EHR) systems, HIPAA compliance, language support, mobile accessibility, and consumer type.
Results: The survey revealed AI-powered documentation tools with various features. They aim to reduce clinician burden, enhance workflow, decrease burnout risk, and allow physicians to focus more on patient interaction during visits.
Conclusion: As the technology continues to evolve, AI-powered documentation products have the potential to become an integral part of medicine by enhancing the physician-patient relationship and the overall healthcare system. A thorough evaluation of these products in clinical settings is needed to assess their efficacy. Longitudinal studies should be conducted to determine their impact on physician well-being. Collaboration between stakeholders, including healthcare workers, researchers, developers, and regulatory agencies, is needed to establish guidelines for the integration and use of these products.

J Drugs Dermatol. 2025;24(1):64-49. doi:10.36849/JDD.8583

INTRODUCTION

Burnout, a psychological syndrome characterized by emotional exhaustion and a diminished sense of accomplishment in day-to-day work, is a significant concern within the medical community.1 Recent nationwide survey studies highlight the increasing prevalence of burnout among physicians, including a 2021 study by Shanafelt et al showing 62.8% of physicians reporting at least one symptom of burnout, compared to 45.5% in 2011.2 The 2024 Medscape Physician Burnout & Depression Report corroborated this finding, reporting that 49% of surveyed US physicians experienced burnout compared to 42% in 2018.3

Dermatologists in the United States are no exception, with reported burnout rates reaching 49% in 2023.4 Leading contributors are bureaucratic tasks (eg, charting, paperwork) and the computerization of practice due to electronic health record (EHR) systems.4-7 The burden of administrative tasks and the time-consuming nature of documentation processes in dermatology have led to clinician fatigue and compromised the efficiency of healthcare delivery.8,9

The impact of burnout among dermatologists extends beyond physician well-being and has negative implications for patient care quality.9 There is a growing concern regarding the time and attention given to patient interactions and clinical decision-making.10,11 Thus, there is a need to explore innovative solutions that alleviate burnout while optimizing documentation practices.8

In response, significant investments have been made in the healthcare sector, particularly in artificial intelligence (AI). $6 billion in 2020 and over $8 billion in 2021 have been invested into the AI healthcare sector to fund the development of AI technologies seeking to improve healthcare delivery.12 Against this backdrop, recognition of AI-powered solutions and their potential to decrease burnout while enhancing patient care is increasing.

Integration of AI technologies, such as AI-powered patient documentation tools, promises to streamline administrative tasks, reduce clinician burden, and improve efficiency. One solution is AI assistants that use voice recognition, natural language processing (NLP), and artificial intelligence to learn and adjust to a physician’s documentation style.13,14 Using deep learning algorithms; these AI assistants have an advantage over existing voice recognition technologies with advanced natural